Cookie Policy
Understanding how we use cookies to enhance your experience at Imos Pizza
1. Introduction
Welcome to the Cookie Policy for Imos Pizza ("we," "us," or "our"). This policy explains how we use cookies and similar tracking technologies on our website pizza-imos.digital. We are committed to being transparent about the technologies we use and giving you control over your preferences.
By continuing to browse or use our website, you acknowledge that you have read and understood this Cookie Policy. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data.
Why Cookies Matter for Food Ordering
As a food delivery and restaurant service, cookies help us remember your delivery address, keep items in your cart, save your favorite orders, and estimate accurate delivery times based on your location. Without cookies, you would need to re-enter this information every time you visit.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
How Cookies Work
When you visit our website, our web server sends a cookie to your device. Your browser stores this cookie in a designated file. The next time you visit our site, your browser sends the cookie back to our server, allowing us to recognize you and remember your preferences, such as your preferred delivery location or items in your shopping cart.
Session vs. Persistent Cookies
- Session Cookies: These are temporary cookies that remain in your browser's cookie file only until you close your browser. They help our website remember what you've chosen on the previous page, preventing the need to re-enter information. For example, keeping your pizza toppings selected as you navigate through our menu.
- Persistent Cookies: These cookies remain on your device for a predetermined period specified in the cookie. They are activated each time you visit our website. For example, remembering your login details or delivery address so you don't have to enter them every time you order.
First-Party vs. Third-Party Cookies
- First-Party Cookies: These are set by our website directly (pizza-imos.digital) and can only be read by our website. They are essential for basic functionality like maintaining your shopping cart.
- Third-Party Cookies: These are set by domains other than our website. We use third-party cookies for analytics, advertising, and social media integration. Examples include Google Analytics and Facebook Pixel.
3. Why We Use Cookies
We use cookies for several important purposes that help us provide you with the best possible food ordering experience:
Essential Website Functionality
Some cookies are necessary for our website to function properly. Without these cookies, you wouldn't be able to add items to your cart, proceed to checkout, or access your account. These are essential for providing our food ordering service.
Performance Improvement
We use cookies to collect information about how visitors use our website, such as which pages are visited most often and if any error messages appear. This helps us improve the performance and usability of our website.
User Experience Personalization
Cookies allow us to remember your preferences, such as your delivery address, preferred payment method, and favorite menu items. This personalization makes ordering faster and more convenient for returning customers.
Analytics and Statistics
We use analytics cookies to understand how our website is being used, identify popular menu items, and measure the effectiveness of our marketing campaigns. This data helps us make informed decisions about improving our services.
Marketing and Advertising
Marketing cookies are used to track visitors across websites and display ads that are relevant to individual users. These cookies help us show you promotions and offers that match your interests.
4. Types of Cookies We Use
Below is a detailed breakdown of the cookies used on our website, organized by category:
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functionality such as security, network management, shopping cart operations, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| session_id | pizza-imos.digital | Maintains user session state across page requests | Session | |
| cart_items | pizza-imos.digital | Stores items added to shopping cart | 7 days | |
| csrf_token | pizza-imos.digital | Security token to prevent cross-site request forgery | Session | |
| user_auth | pizza-imos.digital | Authenticates logged-in users | 30 days | |
| delivery_location | pizza-imos.digital | Stores delivery address for order processing | 90 days | |
| cookieConsent | pizza-imos.digital | Stores user's cookie consent preferences | 1 year | |
| load_balancer | pizza-imos.digital | Distributes traffic across servers for optimal performance | Session |
4.2 Performance and Analytics Cookies
These cookies collect information about how you use our website, such as which pages you visit and any errors you might experience. This information helps us improve website performance and user experience.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number | 2 years | |
| _ga_* | Google Analytics 4 | Used to persist session state in GA4 | 2 years | |
| _gid | Google Analytics | Distinguishes unique users for the current day | 24 hours | |
| _gat | Google Analytics | Throttles request rate to limit data collection on high traffic sites | 1 minute | |
| _gac_* | Google Analytics | Contains campaign-related information for the user | 90 days | |
| page_views | pizza-imos.digital | Tracks pages visited during session for internal analytics | Session | |
| menu_interactions | pizza-imos.digital | Records which menu items users view and interact with | 30 days |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and previous orders.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_preferences | pizza-imos.digital | Stores user interface preferences (theme, layout) | 1 year | |
| recent_orders | pizza-imos.digital | Remembers recent order history for quick reordering | 90 days | |
| favorite_items | pizza-imos.digital | Stores user's favorite menu items | 1 year | |
| location_pref | pizza-imos.digital | Remembers preferred restaurant location | 90 days | |
| dietary_filters | pizza-imos.digital | Saves dietary preference filters (vegetarian, gluten-free) | 1 year | |
| language | pizza-imos.digital | Stores preferred language setting | 1 year |
4.4 Targeting and Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Used by Facebook for delivering advertising products | 3 months | ||
| _fbc | Stores last visit timestamp and Facebook click identifier | 2 years | ||
| fr | Enables ad delivery or retargeting on Facebook | 3 months | ||
| IDE | Google DoubleClick | Used for targeted advertising and tracking ad conversions | 1 year | |
| NID | Stores preferences and information for Google ads | 6 months | ||
| ads_promo | pizza-imos.digital | Tracks which promotions have been shown to user | 30 days | |
| referral_source | pizza-imos.digital | Tracks how users arrived at our website | 30 days |
5. Third-Party Cookies
We partner with several third-party services that may place cookies on your device when you visit our website. These partners help us analyze website usage, deliver relevant advertising, and provide social media features.
Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to collect this information. The information generated is used to create reports about website usage. Google's privacy policy is available at: https://policies.google.com/privacy
Facebook (Meta)
We use Facebook Pixel to measure the effectiveness of our advertising and to deliver targeted advertisements on Facebook. Facebook's privacy policy is available at: https://www.facebook.com/privacy/explanation
Google Ads
We use Google Ads conversion tracking and remarketing cookies to measure ad performance and show relevant ads across the Google Display Network. Learn more at: https://policies.google.com/technologies/ads
About Third-Party Cookies
We do not control how third parties use their cookies. Please refer to each third party's privacy policy for more information about how they process your data.
6. Cookie Duration
Cookies have different lifespans depending on their purpose. Here's a summary of how long different types of cookies remain on your device:
Session Cookies
These cookies are deleted when you close your browser. They are used for essential functions like maintaining your shopping cart during a single browsing session.
Persistent Cookies
These cookies remain on your device for a specified period or until you manually delete them:
| Duration | Purpose | Examples |
|---|---|---|
| 24 hours | Short-term tracking | Daily unique visitor tracking (_gid) |
| 7 days | Cart persistence | Shopping cart contents |
| 30 days | User authentication | Remember me login, recent orders |
| 90 days | Preferences and analytics | Location preferences, campaign tracking |
| 1 year | Long-term preferences | Language settings, cookie consent |
| 2 years | Analytics | Google Analytics user identification |
7. How to Manage Cookies
You have several options for managing cookies on your device. You can choose to accept or decline cookies, and you can change your preferences at any time.
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here are instructions for popular browsers:
Google Chrome
- Click the three-dot menu icon in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
- To clear existing cookies, click "See all site data and permissions" then "Clear all data"
Mozilla Firefox
- Click the hamburger menu icon in the top right corner
- Select "Settings"
- Click "Privacy & Security" in the left sidebar
- Under "Cookies and Site Data," click "Manage Data"
- Choose to remove specific sites or clear all data
- Adjust "Enhanced Tracking Protection" settings as desired
Safari
- Click "Safari" in the menu bar and select "Preferences"
- Click the "Privacy" tab
- Choose your cookie blocking preferences
- Click "Manage Website Data" to view and remove cookies
- Use "Remove All" or select specific sites to remove
Microsoft Edge
- Click the three-dot menu icon in the top right corner
- Select "Settings"
- Click "Cookies and site permissions"
- Click "Manage and delete cookies and site data"
- Toggle settings as desired and clear data if needed
7.2 Opt-Out Links
You can opt out of certain third-party cookies by visiting the following links:
7.3 Our Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" button in the footer of our website or by clearing your cookies and revisiting our site.
Managing Your Cookie Preferences
To change your cookie preferences for pizza-imos.digital, clear your browser cookies for our site and refresh the page. The cookie consent banner will reappear, allowing you to make new selections.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may affect your experience on our website. Here's what you might experience if you disable certain cookies:
Important Notice
Disabling essential cookies will significantly impact website functionality. You may not be able to place orders, maintain a shopping cart, or access your account.
If Essential Cookies Are Disabled:
- Your shopping cart will not save items between pages
- You will not be able to complete online orders
- Login functionality will not work
- Your delivery address will not be saved
- Security features may be compromised
If Analytics Cookies Are Disabled:
- We cannot track website usage to improve our services
- We cannot identify and fix website issues as quickly
- The overall website experience may be affected
If Functionality Cookies Are Disabled:
- Your preferences will not be remembered
- Recent orders will not be saved for quick reordering
- Favorite items will not be available
- Dietary preference filters will reset each visit
If Marketing Cookies Are Disabled:
- You may still see advertisements, but they will be less relevant
- You may miss out on personalized promotions and deals
- The advertisements you see may be repeated more often
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals.
Our website does not currently respond to DNT signals. However, you can use the methods described in Section 7 to manage your cookie preferences and opt out of tracking technologies.
How to Enable DNT in Your Browser
- Chrome: Settings > Privacy and security > Cookies and other site data > Send a "Do Not Track" request
- Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
- Safari: Safari does not have DNT but offers Intelligent Tracking Prevention
- Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by:
- Posting the updated policy on this page with a new "Last Updated" date
- Displaying a notice on our website homepage
- Sending an email notification to registered users (for significant changes)
- Requesting fresh consent through our cookie consent banner if required
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please don't hesitate to contact us:
Get in Touch
For privacy-related inquiries, please include "Cookie Policy Inquiry" in your email subject line to ensure prompt handling of your request.
12. More Information
For more information about cookies and how to manage them, you can visit the following resources:
- All About Cookies - Comprehensive information about cookies
- Your Online Choices - EU cookie information and opt-out
- Network Advertising Initiative - Understanding online advertising
- Digital Advertising Alliance - Interest-based advertising opt-out
Browser Help Pages
Last Updated: January 2025
This Cookie Policy is effective as of January 1, 2025